Uninstall the Game-Testing Client email msg

Patrick

Van

Uninstall the Game-Testing Client email msg

December 06 2011
I just received this email from Bioware. So it looks like we need to wait for the email with the new download. I think I read that it would come out around the 10th.

- - - - -

Thank you for your participation in the Star Wars™: The Old Republic™ Game Testing Program. In preparation for the game's official release, if you are receiving this email, you must uninstall the game-testing client before installing the launch game client.

1. Click on the Start bar and open up your "Control Panel."
2. Under "Programs" select "Uninstall a Program" (Windows 7) or "Add or Remove Programs" (Windows XP).
3. Select "Star Wars – The Old Republic."
4. Right Click on the title and select "Uninstall" (Windows 7) or "Remove" (Windows XP).
5. Follow all the uninstall steps to remove the game from the PC.
6. Make sure the following directories no longer exists (or are empty):

• C:\Program Files (x86)\EA\BioWare\Star Wars – The Old Republic
• C:\Program Files (x86)\BioWare\Star Wars – The Old Republic


Note: If you do not see an entry for Star Wars – The Old Republic in your program list, please try the following...
1. Click on the Start bar and open up Computer.
2. Navigate to C:\Program Files\Common Files\BioWare\
3. Locate the "Uninstall Star Wars – The Old Republic.exe" file and launch it.
4. Follow all the uninstall steps, listed above, to remove the game from the PC.


For more information or if you have questions, please visit our FAQ.
Edited December 06 2011 by Van
John Gillard

JohnnygeeUK

Re: Uninstall the Game-Testing Client email msg

December 06 2011
How long have you been in Beta, is your beta client old or the new one released for the Thanksgiving weekend test

I thought we were ok if we downloaded the other week and just wondered if you got the email because you have the older client
Xander

XanderXY

Re: Uninstall the Game-Testing Client email msg

December 06 2011
really sucks. i was hoping to just patch the beta client. its gonna be a pain with a million people downloading the client at the same time.
Will Tubbert

MarkNine

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Quote by JohnnygeeUK
How long have you been in Beta, is your beta client old or the new one released for the Thanksgiving weekend test

I thought we were ok if we downloaded the other week and just wondered if you got the email because you have the older client


EDIT UPDATE: According to BioWare's FAQ, the latest build (if you tested after 11/25/11) does not need to be installed and should patch to the retail version when you gain access (Early or Launch).

[strike]My husband was part of the General testing population and played right through Sunday. He needs to uninstall as well. Everyone needs to uninstall.

I'm just hoping they are smart enough to allow us to start download several days before Early Access is supposed to start. There won't be a lot of happy people if they hold the client until the day EA begins.[/strike]
Edited December 06 2011 by MarkNine
Joseph

techjo

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Everyone I talked to in-game this past weekend also thought we would just patch the client we have now. This is a surprise.

It makes me kinda sad to uninstall it. Maybe I'll open the installer one last time and take a screen print before I wipe it out. :ohmy:

Oh well, at least we'll be starting off with a brand new shiny game client for launch!!

(I feel like I'm 8 years old and I'm waiting for Santa Clause to come).
Unknown Person liked this
Joseph

techjo

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Just found this on the forums:


In preparation for the official release of Star Wars: The Old Republic, we wanted to make sure that everyone has the correct game client installed on their machine.

If you participated in our Game Testing Program before November 25th, we recommend that you uninstall the game testing client (refer to instructions below) and then download and install the launch game client. We’ll update this post with more instructions when they’re available. The size of the launch game client is approximately 27 GB.

If you have played in our game testing program at any point from November 25th onwards, you will not need to re-install the game client, as you should already have the launch version installed.

Here's a link to the whole thing:

http://www.swtor.com/community/showthread.php?t=714124&highlight=uninstall
Edited December 06 2011 by techjo
John Gillard

JohnnygeeUK

Re: Uninstall the Game-Testing Client email msg

December 06 2011
I downloaded the client for the 25th weekend so should be ok, which is nice
Kidd Kasper

kiddkasper

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Quote by techjo
Just found this on the forums:


In preparation for the official release of Star Wars: The Old Republic, we wanted to make sure that everyone has the correct game client installed on their machine.

If you participated in our Game Testing Program before November 25th, we recommend that you uninstall the game testing client (refer to instructions below) and then download and install the launch game client. We’ll update this post with more instructions when they’re available. The size of the launch game client is approximately 27 GB.

If you have played in our game testing program at any point from November 25th onwards, you will not need to re-install the game client, as you should already have the launch version installed.

Here's a link to the whole thing:

http://www.swtor.com/community/showthread.php?t=714124&highlight=uninstall


ooo techjo, thank you. Friday the 25th was the first time I beta tested SWTOR. In preparation, I had downloaded the game a couple days before that. I checked and my SWTOR directory is only 18.5gb. It didn't occur to me that I might have the "old" version of the game even though I read most of what you posted here. Thanks for saving me pain later on. :cheer:
Patrick

Van

Re: Uninstall the Game-Testing Client email msg

December 06 2011
oh phoey mine is from before the 25th.
Rolando Castillo

Virgo59

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Just tried to log in to see if the game would patch but got the "Server not Responding" message.

Not sure if they're still doing maintenance or if the servers are down until closer to early access.

Doesn't mean I won't stop trying, though. :lol:
Richard Horton

Zeddikas

Re: Uninstall the Game-Testing Client email msg

December 06 2011
I downloaded for the Nov 25th beta and have not received any notification to uninstall it, so looks like it's ok to use.
Hector

Odioshi

Re: Uninstall the Game-Testing Client email msg

December 06 2011
for the early access, I am guessing that they will send email notifications in waves starting five days from the release date correct?
Will Tubbert

MarkNine

Re: Uninstall the Game-Testing Client email msg

December 06 2011
I may need to eat my words...

According to my husband, the BioWare FAQ says that if you participated in the last round of testing, the client does NOT need to be uninstalled after all and will patch to the retail client when the time comes.
Josh

ryyven

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Ok, this is what it actually says from the official posting:

If you have played in our game testing program at any point from November 25th onwards, you will not need to re-install the game client, as you should already have the launch version installed.

To verify that you have the launch version installed, you can check for the "assets_swtor_main.version" file in the following location on your computer: \Program Files (x86)\EA\BioWare\Star Wars – The Old Republic (assuming default installation). If you have that file present, you do not need to reinstall the game client.

With that said, some users may notice that their game client folder is much larger than 27 GB on their system. This may be due to having redundant files from previous versions of the client. If you need to clear up space, we recommend completely uninstalling the client and downloading and installing the launch game client. Again, we’ll update this post with more instructions when they’re available.


http://www.swtor.com/community/showthread.php?p=11786689
Kidd Kasper

kiddkasper

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Quote by ryyven
Ok, this is what it actually says from the official posting:

If you have played in our game testing program at any point from November 25th onwards, you will not need to re-install the game client, as you should already have the launch version installed.

To verify that you have the launch version installed, you can check for the "assets_swtor_main.version" file in the following location on your computer: \Program Files (x86)\EA\BioWare\Star Wars – The Old Republic (assuming default installation). If you have that file present, you do not need to reinstall the game client.

With that said, some users may notice that their game client folder is much larger than 27 GB on their system. This may be due to having redundant files from previous versions of the client. If you need to clear up space, we recommend completely uninstalling the client and downloading and installing the launch game client. Again, we’ll update this post with more instructions when they’re available.


http://www.swtor.com/community/showthread.php?p=11786689



WOOO I haz it! Means I don't have to do anything but patch and play. :laugh:
Hector

Odioshi

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Well, I just uninstalled the old client and any residue that it left and went to download the new client, but now I cant find the download page =/.
Nic

nniicc

Re: Uninstall the Game-Testing Client email msg

December 06 2011
Quote by Odioshi
Well, I just uninstalled the old client and any residue that it left and went to download the new client, but now I cant find the download page =/.


It used to be on the swtor.com/tester page. But that page doesn't exist anymore.

People who have been testing previous to the 25th, received an email. I'm sure someone here can post these instructions for you.

People who haven't beta tested at all but pre-ordered still need to install the game. We'll probably receive instructions before the 15th.
Edited December 06 2011 by nniicc
Patrick

Van

Re: Uninstall the Game-Testing Client email msg

December 07 2011
Quote by nniicc
People who haven't beta tested at all but pre-ordered still need to install the game. We'll probably receive instructions before the 15th.


I hope they do and before the 15th as I'm one of those who have to down load the new client. For some reason I have the 10th is when they will send us the link to download the new client. I just don't remember where I read or heard that date.