Rolando Castillo

Virgo59

ALERT ALERT ACCOUNT STOLEN

January 21 2016
It's all good, Pink. :) At least Cryptic realized there were unauthorized attempts on your account and managed to take care of it before the situation got worse.

Congrats on getting your account back! :cheer:
Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 21 2016
OK I got my account back and everything is good to go, again sorry for all the trouble but better safe than sorry.

Mic :woohoo:
Lars Zandor

Lars_Zandor

ALERT ALERT ACCOUNT STOLEN

January 21 2016
Quote by Pinkscarab
Sorry about this..

No need. Rather safe than sorry.
At least you're getting your account back it seems :D
Liam

williamjaneway

ALERT ALERT ACCOUNT STOLEN

January 21 2016
don't be sorry, its good that they did that and that you are able to retrieve it :D
Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 20 2016
OK cryptic got back to me and it turns out that someone did attempt to access my account and they blocked it just in case. I am now in the process of recovering the account provided all the info I gave them was correct. Sorry about this..
Liam

williamjaneway

ALERT ALERT ACCOUNT STOLEN

January 20 2016
silly question, are you sure you are using the correct email and password ? :)

and at least it means no one has logged in since you lost access :)

do you remember what you were doing the last 24 hours where you may have been given a ban?
Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 20 2016
I am waiting to hear back from cryptic and then I will update this post asap. Starting to think I might have been banned for reasons unknown to me :( but I am just guessing..
Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 20 2016
Those log in times are correct, however do what you have to do.
Liam

williamjaneway

ALERT ALERT ACCOUNT STOLEN

January 20 2016
Also, when were you last in the game? and what was the last character you logged in with?

it is 17:00 GMT - The last character to log in under the fleet roster was your KDF 17 hours ago.

Your DSS and Legion characters were 23 hours ago and your Main character was 2 days ago.

Until you inform us otherwise I am demoting these toons to the rank of Recruit. This is nothing other than a safe guard to the fact you no longer claim access to the account. If you do reclaim it please inform me and I will promote them back to member.
Liam

williamjaneway

ALERT ALERT ACCOUNT STOLEN

January 20 2016
can you not create a new Star Trek Online account (I know, this is not a preferred option as it means losing everything you had) but it does not mean your gaming experience is over?
Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 20 2016
if i cannot get my account back we might as well delete this account too then.
Gareth GXV3

GXV3

ALERT ALERT ACCOUNT STOLEN

January 20 2016
they should contact you yea .... maybe its in a back log of emails to be sent.. or spam...

the only way to know is to use that link and contact them/submit a ticket asap as they take a while in responding...

Keep trying to reset your password, logging into the site or arc launcher or the game launcher.

Check your spam box, other email sorting tabs, try allsorts

Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 20 2016
When I put my email address into the password change area it says there is no email like that in the system?
Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 20 2016
No i did not get a code, so I guess I could be blocked or banned for whatever reason. Dont you get notified if your account is banned?
Gareth GXV3

GXV3

ALERT ALERT ACCOUNT STOLEN

January 20 2016
Did you get a Code sent to you from the website?

When someone trys to log into the site... or the game.. from another browser or computer it stops them, before they can even log to get into your details.. and asks them for a code they sent to the registered address.

So it still MAY have not been hacked... cryptic may have blocked your account for some reason... Contact them asap

Edited January 20 2016 by GXV3
Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 20 2016
I cannot access the account at all, the email has been changed. I don't know how they did it, I did not receive a special password request on my email account. I guess my star trek days are over..
Gareth GXV3

GXV3

ALERT ALERT ACCOUNT STOLEN

January 20 2016
Oh No!!

Have you gone through all the necessary steps to get it back?

https://support.arcgames.com/app/answers/detail/a_id/1566/p/96/c/388

If you cant do a password reset via email contact them asap

Mic Spicer

Pinkscarab

ALERT ALERT ACCOUNT STOLEN

January 20 2016
HELP

My account "pinkscarab" has been stolen and the password and email address changed. If you see pinkscarab please report them!!

Arrrghhhh
Mark

Azrael

Voth Battlezone Walkthrough: Learn to love the dilithium pinata

January 20 2016
Alex-Awesome post! Thank you for the info, makes me want to start taking part in ground combat again ;)
Unknown Person liked this
Alex

alex284

Set up your screen (HUD), chat window, and other options

January 20 2016
You will have to do this twice - once in space and once on ground. After you have done both, go to Options>HUD and "Save UI." Now you can go to Options>HUD and "Load UI" on your other characters and they will have the same HUD, chat window, and options.

When you're finished with this, look at how change what your keys do so that they're more useful.

----

When you start STO, the game has your screen and chat settings set up a certain way. Here is how to make that better. I only highlight the important stuff, so explore some of the other options if you feel like it.

Options

Click the little gear next to your mini-map, then choose "Options."

Starting on the Basic tab, set Auto-loot and Compact UI to On. I lower interface scale to 0.85, which is as small as I can make things on my screen before everything becomes unreadable. Maybe you can make things smaller on your screen or maybe you have a huge screen so you don't want things smaller. The goal is to free up as much real estate on your screen as possible so you can see the game.

Go to the Voice Chat tab and check "Disable Voice Chat." The game's Voice Chat is rarely used (and usually by accident), and we have a Teamspeak server.

At Display and Graphics tabs you can adjust resolution and graphics settings. This depends on your machine. I found that I could run the game at pretty good graphics settings if I turned off Shadows completely, but low settings if I even had Shadows on Low.

Go to Advanced. If your gameclient crashes while loading new maps, turn on Reduced File Streaming.

Controls has a lot of neat stuff. In space, set the camera type to Free Camera (possibly Chase Camera if you're using dual cannons, but even then...). Turn "Keep moving during contact dialogs" to On. I have everything else turned off, but it's really up to you. For both ground and space, set auto-attack to "Toggle, non-combat cancels."

Don't mess with the keybinds in the Key Binds tab. Upload them instead.

Go to the Chat tab. Turn "Show Times" and "Show account names" to On, and "Show dates," "Show Channel Names," and "Profanity Filter" to Off. I also reduce font size to 0.85 here too, but it depends on your monitor and your vision.

HUD

Close the Options UI and click the little gear. Choose "Rearrange HUD." You can now rearrange everything on your screen.

Hide anything that you don't really need. For me, that's the banner across the top that shows your level and the boosts and the tray with the boffs' faces and a few other things. In space, you can click "New" on your power tray to get another, vertical one. This is useful when you hit level 50.

Now you can push things into the corner and make some menus smaller. I like to put notifications lower and the "target of target" and "focused target" windows up along the top so that I can see debuffs.

The goal is to just have what you need on your screen with lots of space to look at the actual game.

Chat Settings

Click the gear, then choose Chat Settings.

First go to the Channels tab. Add StonewallFleet (all one word) and SFEvents. Add more channels if you think you'll want them. Here's a directory of some channels you might find useful.

When you're all done there, go back to the Tabs tab. Click on the first tab on the list. You can add or remove channels from that tab by checking or unchecking the box, and you can change the color of the channel by clicking the little square on the right. Rename the tab to something more descriptive and click Rename.

I recommend 3 things:

  1. Uncheck Zone and Local on all your tabs except for maybe one at the bottom of the list. Zone can get busy and it's often full of terrible people saying terrible things.
  2. Check Tell on all of your tabs. This is when people are talking directly to you.
  3. I like to keep a tab with only Team and Tell checked, for when I'm doing something with a team and don't want to be distracted.


Notification Settings

Click the little gear next to your chat field. You can turn off notifications here.

Autofire

Right-click your weapons in space and your primary firing option on ground, and they will get a green outline. Autofire is on!

Finish up

Redo this all in space or ground so that your settings are similar in both. Go to Options>HUD and "Save UI." "Load UI" on your other characters so you don't have to do this again.
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